Betx 365 – Your Privacy Our Responsibilities

Betx 365 takes the privacy of your personal information very seriously. This Privacy Policy clearly outlines what data we collect, how we use it, and how we keep it secure.

Betx 365 (referred to herein as "we", "us", or "the Platform") is an international online betting platform serving users in Bangladesh. We understand how sensitive your personal information is, which is why this Privacy Policy is designed to give you a clear picture of exactly what happens with your data.

This Privacy Policy applies to the betx 365 website (betx365.click), mobile app, and all related services. We follow international data protection standards (GDPR) and fully respect your right to privacy.

Betx 365 collects various types of information to provide you with the best service and meet legal obligations. Data is gathered in two ways — what you provide directly, and what is collected automatically through your use of the platform.

Betx 365 uses the information it collects only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

• To create, verify, and manage your account – information provided at registration is used to keep your account active
• Payment processing & fraud prevention – to ensure secure transactions via bKash, Nagad, and Rocket
• Age & Identity Verification (KYC) — to meet legal requirements and protect minors
• To send personalized offers & promotions – to keep you informed of bonuses and offers relevant to your preferences
• Platform security & fraud detection – to identify suspicious logins or unusual transactions
• To provide customer support – to resolve your complaints and queries
• To manage responsible gaming initiatives – to identify excessive betting patterns and provide appropriate support
• To meet legal and regulatory obligations – including requirements set by licensing authorities

Betx 365 never sells your personal information. However, in certain circumstances, information may be shared with trusted third parties. In every case, only the minimum necessary information is shared.

• Payment Processor: bKash, Nagad, Rocket & USDT gateways – only the information required to process your transaction
• Identity Verification Services: Approved third-party verification providers in the KYC process
• Law Enforcement Agencies: Data may be disclosed pursuant to a court order or other legal obligation
• Licensing Authority: Information required for regulatory compliance audits
• Fraud Prevention Agencies: Information is verified against industry-level databases to detect fraudulent activity.
• Audit & Accounting Firm: For financial audits – under strict confidentiality agreements

The betx 365 website and app use cookies and similar technologies. Cookies are small files stored in your browser that help improve your experience.

• Essential Cookies: Required for the site to function properly. Manages login sessions, security verification, and language preferences. These cannot be disabled.
• Functional Cookies: Remembers your preferences such as payment method, betting odds format, and more. These can be disabled.
• Analytics Cookies: Used to understand which parts of the site are most visited. No personally identifiable information is stored.
• Marketing Cookies: Used to show relevant advertisements. You can opt out of these at any time.

Betx 365 follows the highest industry standards to keep your information secure. Our security framework protects your data across multiple layers.

• SSL 256-bit Encryption: All data transmissions are fully encrypted. No one outside can read your information.
• Separate Database: Payment information and personal data are stored on separate, secured servers.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Data Minimisation Policy: Only the data necessary for the task at hand is collected.
• Staff Training: All betx 365 employees receive regular training on data protection.

Retention Period: Data for active accounts is retained until the account is closed. Following closure, data may be kept for up to 5 years in accordance with legal obligations. After that period, all information is securely deleted.

All betx 365 users have the following rights regarding their personal data. To exercise these rights, contact us at support@betx365.click.

Betx 365 strictly refrains from providing services to anyone under the age of 18. Our platform is intended exclusively for adults, and the safety of children and minors is among our highest priorities.

• Age verification is mandatory at registration – date of birth and supporting documents may be required
• If we become aware that a minor has created an account, it will be closed immediately.
• Any data collected from a minor will be deleted immediately.
• If a parent or guardian believes their child has created an account, please notify us at support@betx365.click

Betx 365 may update this Privacy Policy from time to time. Changes may be made due to service updates, legal requirements, or new technologies.

• Advance notice will be sent to your registered email for any significant changes
• Minor changes will be updated on this page and the "Last Updated" date will be revised accordingly
• Continued use of the site after any changes constitutes your acceptance of the updated policy
• We will provide a copy of any previous version of this policy upon request.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team. We aim to resolve all requests as promptly and thoroughly as possible.

If you believe we have not handled your information properly and the matter could not be resolved with us directly, you may file a complaint with betx 365's licensing authority.